Terms of service

TERMS OF SERVICE

Welcome to Full Top Sneakers.

These Terms of Service (“Terms”) govern your use of our website and any purchases made through Full Top Sneakers. By accessing our website or placing an order, you agree to these Terms.

Please read them carefully before using our website or purchasing any products.

1. About Full Top Sneakers

This website is operated by Full Top Sneakers.

For the purposes of these Terms:

Full Top Sneakers
Legal name: Full Top Sneakers
Email: fulltopsneakers@gmail.com
Website: www.fulltopsneakers.com

Additional business identification information can be found in our Legal Notice.

2. Use of Our Website

By using this website, you agree to use it only for lawful purposes and in accordance with these Terms.

You must not use our website in any way that could damage, disable, interfere with or compromise the operation or security of the website or the experience of other users.

You must not attempt to gain unauthorised access to our website, systems, customer accounts or data.

We reserve the right to restrict access to the website where reasonably necessary to protect our customers, systems or business.

3. Products

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes and other information displayed on our website are accurate.

However, colours and appearance may vary slightly depending on your device, screen settings and photography.

Product availability may change without notice.

We reserve the right to update product information, correct errors and modify our product range where appropriate, provided this does not affect orders already concluded or your applicable statutory rights.

4. Prices

All product prices are displayed in the currency indicated on our website.

Where applicable, prices will include the taxes required to be included under applicable law. Any applicable delivery charges or other costs will be communicated before you complete your purchase.

The final amount payable will be displayed during checkout before the order is submitted.

If an obvious pricing or technical error occurs, we will contact you where necessary and handle the affected order in accordance with applicable law.

5. Orders

To place an order, select the desired product and size, add it to your cart and complete the checkout process.

Before submitting your order, you will have an opportunity to review the information entered and correct errors using the checkout functionality available to you.

Submitting an order constitutes an offer to purchase the selected products.

After placing your order, you will receive an electronic confirmation containing information relating to your purchase.

6. Order Acceptance

Receipt of an order does not necessarily mean that an order has been accepted where further verification or processing is legitimately required.

An order may be unable to proceed in circumstances such as:

  • The product being unavailable.
  • Payment not being successfully authorised.
  • Incorrect or incomplete delivery information preventing fulfilment.
  • An obvious pricing or product-information error.
  • Reasonable indications of fraud or unauthorised activity.
  • Legal or regulatory restrictions preventing fulfilment.

Where an order cannot be fulfilled after payment has been collected, the relevant amount will be refunded in accordance with applicable law.

Nothing in this section limits any mandatory consumer rights.

7. Payment

We accept the payment methods displayed during checkout.

Payment processing may be provided by Shopify and/or third-party payment providers. The payment methods available to you may depend on your country, device or checkout configuration.

You agree to provide accurate and complete billing and payment information when placing an order and to use only payment methods you are authorised to use.

8. Shipping & Delivery

Orders are prepared and dispatched according to the shipping information displayed on our website.

Our current product-page messaging states that orders are dispatched within 24-72 hours. If that is going to be your firm commercial commitment, keep that wording consistent across the Terms, Shipping Policy and product pages.

Estimated or applicable delivery times, shipping destinations, costs and other delivery conditions will be explained in our Shipping Policy / Delivery Information.

Customers are responsible for providing complete and accurate delivery information.

Where a delivery issue occurs, please contact us at fulltopsneakers@gmail.com.

Nothing in this section affects any delivery rights provided to consumers by applicable law.

9. Returns & Refunds

Customers may have the right to withdraw from an online purchase and return products within the period established by applicable consumer law.

For Full Top Sneakers, we currently present this as 14-Day Returns.

Complete information regarding return eligibility, the right of withdrawal, return procedure, return shipping, refunds and damaged or incorrect products is available in our Return & Refund Policy.

The Return & Refund Policy forms part of these Terms.

Spanish consumer guidance requires online businesses to provide information about the right of withdrawal, including its conditions and procedure, where applicable.

10. Product Conformity & Consumer Guarantees

Products purchased from Full Top Sneakers are covered by the mandatory legal rights and guarantees that apply to consumers.

If a product is defective, damaged, incorrect or does not conform to the contract, please contact us at fulltopsneakers@gmail.com.

Any commercial policies offered by Full Top Sneakers are additional to, and do not replace or restrict, mandatory statutory consumer rights.

11. Promotions & Discount Codes

From time to time, Full Top Sneakers may offer promotions, discounts or promotional codes.

Unless otherwise stated, promotional codes:

  • Must be used within the stated promotional period.
  • Cannot be exchanged for cash.
  • May be subject to product or order restrictions.
  • May not be combined with other promotions unless expressly permitted.

Any specific conditions applicable to a promotion will be communicated together with that promotion.

12. Intellectual Property

The website and its original content, design elements, graphics, Full Top Sneakers branding, logos and other materials created or owned by Full Top Sneakers are protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, republish or commercially exploit Full Top Sneakers-owned content without prior permission, except where permitted by law.

Third-party trademarks, product names, logos and other intellectual property appearing on the website remain the property of their respective owners.

The appearance of third-party trademarks on the website does not by itself imply sponsorship, endorsement or affiliation.

13. Third-Party Services

Our website may use or provide access to services operated by third parties, including payment providers, delivery providers and other technology services.

Where you interact directly with a third-party service, additional terms or privacy policies from that provider may apply.

Full Top Sneakers is not responsible for independent third-party services beyond the extent required by applicable law.

14. Privacy

Your privacy is important to us.

Information about how Full Top Sneakers collects, uses and protects personal information is provided in our Privacy Policy.

Where cookies or similar technologies are used, additional information and available controls may be provided through our cookie/privacy settings.

15. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including any liability or consumer rights that cannot legally be excluded or restricted.

To the extent permitted by applicable law, Full Top Sneakers will not be responsible for losses resulting from circumstances outside our reasonable control or from improper or unlawful use of our website.

Nothing in these Terms limits the statutory rights available to consumers.

16. Changes to These Terms

We may update these Terms periodically to reflect changes to our services, business practices or applicable legal requirements.

The version applicable to an order will be the version in effect when the relevant contract is concluded, subject to applicable law.

The latest version will always be published on this page with its corresponding “Last updated” date.

17. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

18. Governing Law & Consumer Rights

These Terms and purchases made through Full Top Sneakers will be governed by applicable law.

Where you are a consumer, nothing in these Terms deprives you of mandatory protections or rights granted by the laws that apply to you.

Any provision concerning jurisdiction or dispute resolution will apply only to the extent permitted by mandatory consumer law.

19. Contact Us

If you have questions regarding these Terms, an order or our services, please contact:

Full Top Sneakers
Email: fulltopsneakers@gmail.com
Website: www.fulltopsneakers.com